SHIPPING & DELIVERY POLICY

Shipping & Delivery Policy

Propane Tank Shipping & Delivery

ElitePropaneTanks.com ships propane tanks and related equipment according to the delivery arrangements applicable to each product and destination.

Because propane tanks are large and heavy equipment, shipping requirements can differ substantially from standard parcel deliveries.

Freight Delivery

Many propane tanks require specialized freight transportation.

Before shipment, we may need to confirm:

  • Delivery address
  • ZIP/postal code
  • Site access
  • Tank dimensions
  • Tank weight
  • Quantity ordered
  • Unloading requirements
  • Delivery equipment
  • Commercial or residential delivery requirements

Delivery Quotes

For products requiring freight, shipping charges may be calculated separately based on the destination and equipment requirements.

Where a freight quote is required, the applicable shipping cost will be communicated before the order is finalized when practical.

Delivery Access

Customers are responsible for ensuring that the delivery location can safely accommodate the transportation equipment required for the shipment.

Customers should disclose access limitations, including:

  • Narrow roads
  • Low bridges
  • Restricted entrances
  • Steep driveways
  • Limited turning space
  • Soft ground
  • Gated access
  • Other site restrictions

Inspection at Delivery

Customers should inspect the shipment as soon as reasonably possible after delivery.

If visible damage is present, photograph the product and packaging before moving or altering the equipment and contact us promptly.

Delivery Times

Estimated delivery times are guaranteed At checkout.

Express Delivery=2-8 Days

Standard Delivery= 4-13 Days

Delivery schedules may be affected by carrier availability, weather, transportation conditions, holidays, freight requirements, and site-access issues.

International & Restricted Deliveries

Availability of delivery to certain regions may vary. Additional transportation requirements, documentation, customs obligations, taxes, duties, or restrictions may apply to international shipments.

Contact us before ordering if you require delivery outside our standard service area.

Delivery Terms

Shipping costs, delivery responsibilities, unloading requirements, and site preparation obligations should be reviewed before completing your purchase.

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